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What do you need in an agent?

Everyone knows there is no shortage of Real Estate Agents in Asheville. Finding the RIGHT agent, however, is a decision-making process that should not be taken lightly. Buying a home is a huge deal and your agent can have a significant impact on this experience. It should be a fun experience, not a stressful one. Here are some things you might want to consider when it does come time to pick your agent.


Due to the fact that buying a home is one of the most important events in one’s life, you should not be left in the dark at any point during the transaction. If you find yourself having to call and reach out to your potential agent, perhaps this says something about their ability to communicate. A good agent should get to know your needs, as far as how you want to be communicated with, and adhere to that. Let them know if you prefer calls, emails, or texts. You should always be kept in the loop, from signing the agent-contract to closing. A good agent lets their client know what they are going to do to get their house sold/bought, communicates offers appropriately, and stays in touch throughout the whole process. It is important to let your agent know how you want to be communicated with. Sometimes, excessive communication can become quite annoying for a client. Choose an agent that matches or is able to adapt to your communication style.

Experience and Expertise

You do want someone who knows what they are doing to handle your money, don’t you? It is crucial to choose an agent that understands the business and is good at what they do. If they do not know the answer to a question, they should be able to easily obtain one. This industry is constantly changing, but a competent agent is constantly learning and finding solutions. Experience does help transactions go much more smoothly. An experienced agent has dealt with many issues that arise in transactions and knows how to overcome them. In addition to dealing with issues, an experienced agent will often know how to prevent them before they even happen.


Exposure is a huge factor in selling and buying a home. It is helpful to have an agent that understands the importance of marketing. Using a professional photographer for listings is crucial. Advertising listings and buyer needs is key to successful transactions in today’s market. A good agent will use a variety of different marketing, such as internet, direct mail, newspaper, and even circle prospect calling. You want an agent that will go above and beyond to get your house sold or get you the home you desire. Tracking tools and prospecting for listings/buyers allows an agent to fulfill the needs of their clients.

Overall, you should find an agent that puts your needs first. Choose a realtor that is good at what they do and is willing to go above and beyond for you. A good agent should not be commission driven. They should be solution-oriented and very accessible throughout the entire transaction. Their main goal should be helping YOU. A lot of individuals feel obligated to use an agent that is a friend or family member. Just know that you owe it to yourself to make sure you use an agent that is competent and makes your home buying or selling experience enjoyable.

By: Amy Porter, Buyer Specialist

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